The value LBC gives to customers goes
beyond the simple act of sending and receiving their precious “padala.” It also
means making sure that their customers’ personal data is protected, especially
from cyber threats.
In a recent forum with LBC’s top
officials, Atty. Raul Cortez, Corporate, External and Legal Affairs Director of
Microsoft Philippines, shares that due to the 4th Industrial
Revolution, technology has become ingrained in our lives and shape the way we
live, work and interact. An established company, such as LBC, should be able to
put systems in place so that they serve the needs of their customers while
making sure that it is compliant with the requirements of the Data Privacy Act of
2012. This law protects the privacy of individual’s personal data while
ensuring the free flow of information and growth of businesses, including the
exchange of information via live and online transactions.
Atty. Cortez emphasizes that under the
provisions of the law, an individual has the right to be protected whenever s/he
decides to share personal information with any entity. This encompasses sensitive
information such as an individual’s race, health information, education,
religion, ethnic background, marital status, and even political affiliation.
For its part, the country’s leading
name in remittance and cargo, underlined their efforts to combat cybercrime;
guard themselves fully from breaches in cybersecurity and ensure that they are
complying strictly to ensure the privacy of their customers’ data. LBC is committed and more than ready in its
journey of compliance to implement appropriate organizational, physical, and
technical measures - as required by the Data Privacy Act.
Mr. Dale Jose, Modern Workplace
Solutions Lead of Microsoft Philippines, adds that the security perimeter in
the workplace has now been changed. He said that data breach can often be a
result of weak or stolen passwords, or when sensitive data is accidentally
shared to the wrong person. Given these risks, Jose adds that customers who do
online transactions have the right to be informed, to object, to access, to
correct or rectify, to block or remove data, to have data portability, to file
a complaint, and to be indemnified.
Given this scenario, LBC has begun
adopting measures to conform to the Data Privacy Act. In working closely with
Microsoft, LBC’s IT and Compliance team has already adopted Microsoft 0ffice 365
for productivity and Azure. Microsoft
designed Azure and Office 365 with industry-leading security measures and
privacy policies to safeguard data in the cloud and can help on the journey to
reducing risks and equiping companies with the necessary tools to help them
comply with the Data Privacy Act.
LBC assures that while they are just
in the infant stages en route to full compliance, the measures they have begun implementing is
a testament to the way they do business—and
the way they care for customers who
have entrusted them with vital information and transactions.
ABOUT LBC
LBC
is the Philippines’ market leader in retail and corporate courier &
cargo, money remittance, and logistics services. With a growing network of over
6,400 branches, hubs & warehouses, partners, and agents in over 30
countries, LBC is committed to moving lives, businesses, and communities and
delivering smiles around the world. Listed in the Philippine Stock Exchange
through LBC Express Holdings, Inc., LBC aims to deliver value to all of its
stakeholders, as it has for over 60 years. Founded in 1945 as a brokerage
and air cargo agent, LBC pioneered time-sensitive cargo delivery and 24-hour door-to-
door delivery in the Philippines. Today, it is the most trusted logistics brand
of the Global Filipino. LBC can move it for you: visit www.LBCexpress.com, or
call telephone +632 858599 (Metro Manila), 1 800 10 8585 999 (Provincial), +632
9086 522 (Solutions) and follow LBCExpress (Facebook and Twitter).
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