MAPFRE
Insular revolutionizes how we see roadside assistance by pioneering a
new mobile app that will benefit policyholders with roadside
assistance that is practically at the tip of our fingers. This
innovation, dubbed as the MAiassist mobile application, aims to
provide fully automated roadside assistance initially, through SMS
update facility and eventually via GPS.
MAiassist
responds to three possible incidents: breakdown, theft, and accident.
After selecting the assistance you need, the mobile app will
automatically report the time and location of the vehicular concern.
Then, your details are sent to MAPFRE’s assistance systems, which
will send you a confirmation of your request. MAiassist also has a
unique feature that allows the app users to receive real-time updates
on the arrival of an assistance unit via SMS every 15 minutes of the
tow truck’s location. In cases of extreme emergencies, you can
directly contact assistance services by an automated telephone call.
MAPFRE
Insular is one of the world’s most trusted insurance companies that
offers non-life insurance, and is the first company to introduce this
breakthrough in roadside assistance. “MAPFRE Insular is committed
to give its policyholders only the best and most innovative service,”
President and CEO Mr. Tirso C. Abad shares. “The MAiassist mobile
app offers 24/7 reliable services and attends to accidents and
breakdowns with speed and convenience. With this mobile app, all of
MAPFRE Insular’s insurance policyholders can access easy, fast, and
effective roadside assistance for whatever road incident that they
may encounter.”
Policyholders
can also modify their user profile, add additional vehicles, and
access their request history. This mobile app is available in iOS and
Android app stores.
So,
no matter what road you are driving, easy and fast roadside
assistance will always be within your reach wherever and whenever you
need it through MAPFRE Insular’s MAiassist app.
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